Information We Collect

We collect information to provide, enhance, and secure our services. The information we collect falls into two categories:

• Personal Information: This includes information you provide directly when registering or using the app, such as:
  • Name, email address, and phone number.
  • Payment details, including card information and bank account details.
  • Transaction details such as amounts, dates, and payment methods.
  • Any other data required for account creation, verification, or transaction processing.
• Non-Personal Information: This includes data collected automatically when you interact with the app, such as:
  • Device information, including device type, operating system, and unique identifiers.
  • IP address and geolocation data.
  • Usage data, including the features you access, the time you spend on the app, and transaction history.
  • Cookies and similar tracking technologies used to enhance your experience.

How We Use Your Information

The information collected is used to:

• Provide and improve our services, including enabling purchases of airtime and data.
• Process payments and transactions securely and efficiently.
• Communicate with you regarding your account, updates, and promotional offers.
• Detect and prevent fraud, unauthorized access, and other harmful activities.
• Analyze usage trends to enhance app functionality and user experience.
• Comply with applicable legal and regulatory requirements.

Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in certain circumstances, including:

• With service providers who assist us in operating our app and conducting our business.
• For legal compliance, such as responding to subpoenas or court orders.
• In connection with a business transaction, such as a merger, acquisition, or asset sale.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments.

Your Rights

As a user of Reals, you have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data under certain conditions.
• The right to object to or restrict the processing of your personal data.
• The right to withdraw consent at any time where we rely on your consent to process your personal data.

Cookies and Tracking Technologies

Reals uses cookies and similar tracking technologies to enhance app performance and functionality, provide personalized content and targeted promotions, and analyze usage trends. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our app may contain links to external websites or services. These third parties operate independently of Reals and have their own privacy policies. We encourage you to review their policies before providing any personal information.

Changes to This Privacy Policy

Reals reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated to you via in-app notifications or email. Your continued use of the app after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at support@reals.com. We are here to assist you.